PROFESSIONAL SUMMARY
My entire career has been in retail management with well- known very reputable companies and businesses which I owned. The driving forces behind the career and employment choices I made were; companies that were committed to creating an environment where everyone thrived; Management who believed the key to success in one’s personal and business life was building relationships with team members, customers and community; management who lived and breathed that providing consistent legendary customer service separated them from their competition and encouraged and recognized their team members for doing so; companies that took great pride in being the best at what they do and never lowering their standards; companies who were committed to worthwhile causes and provided opportunities for their team members to volunteer in their communities.
QUALIFICATIONS
PROFESSIONAL SKILLS
Interpersonal and teamwork skills:
Customer service and sales skills:
Managerial and supervisory skills
EMPLOYMENT HISTORY
PROFESSIONAL/LEADERSHIP BELIEFS
People don’t care what you know until they know that you care.
Recognize effort. Reward results.
Celebrating small successes will lead to much larger successes.
A person won’t reach their full potential unless they have challenging, but realistic written
goals, action steps, target dates, and are held accountable for their action steps.
People are far greater than any job they ever get to do. A good leader will have the skills
and desire to bring out the very best in their team-members.
Employees should never be accepted for who they are, but for what they are capable of
becoming. A leader’s responsibility is to help them become that.
Always look first for what’s being done right.
EDUCATION
New York University, New York City
Master of Retailing
Franklin & Marshall College, Lancaster, Pa.
Bachelor of Arts in Business
VOLUNTEERING
Job Search and building self-esteem workshops at the following:
Women’s Homeless Shelter
Veterans
Ohio Means Jobs
Kentucky Career Center
Independent Living Facilities
Career Fairs throughout the Greater Cincinnati Area
St. Rita School for the Deaf
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