Ken Rubin’s Resume

PROFESSIONAL SUMMARY

Most of my career has been spent in retail management with well-known national companies, as well as owning several retail franchises. The driving force that motivated me to make a career out of retail leadership/management was: during my highschool years working in my father’s store in a very small town, observing and being inspired by him overcoming the challenges in being successful competing with Walmart and several other “big box” retailers. 

His passion for providing exceptional customer service, building a team of employees who shared his vision, using creative forward-thinking marketing/sales promotions and community involvement were areas of business that excited and felt natural to me. 

QUALIFICATIONS

• Solid managerial and leadership experience
• Dedication and drive as an energized and hardworking individual
• Superlative communication and team-building skills
• Extremely goal driven
• Recognizes that relationship building is the key to success in one’s business as well as one’s personal life. Possesses the expertise to coach others to believe in this concept and how to make it the foundation of their leadership style. 

PROFESSIONAL SKILLS

Interpersonal and teamwork skills:

• Certified Career and Business Coach
• Interacted with a wide variety of personalities from prospective employees to company Presidents
• Recognized for developing and inspiring the most outstanding District Management team in the company
• Repeatedly recognized for conducting the most creative and motivational, regional, management meetings

Customer service and sales skills:

• Coached District/Store Managers and sales teams to maximize sales and profitability through powerful customer service and selling, the right way, programs
• Achieved annual sales volume ranking of #3 out of 475 stores
• Recognized by the national trade association, as one of the top 100 art/framing businesses in the U.S.
• Conceived and implemented “$2 Million Stores” program designed to consistently increase sales in the highest volume stores.
• Recruited and hired sales and management who possessed a passion for selling and legendary customer service.
• Coached and motivated team to consistently exceed their sales goals through relationship building emphasizing honesty, integrity and respect with every customer.

Managerial and supervisory skills

• Recognized repeatedly for recruiting, hiring and developing the most outstanding sales and management teams in the company
• Conducted goal setting workshops for all upper and middle management in the Midwest
• Chaired national Assistant Manager career path committee

EMPLOYMENT HISTORY

• Interviewing to WIN (current – self-employed – Job Search and Leadership Specialist)
• Hwy 55 Burgers, Shakes & Fries (franchise – Owner/Operator)
• T.J. Maxx (Assistant General Manager)
• Deck the Walls (franchise – Owner/Operator)
• Starbucks (District Manager, Cincinnati and Pittsburgh markets)
• Casual Corner (Regional Manager, Midwest, 8 District Managers, 110 stores)

PROFESSIONAL/LEADERSHIP BELIEFS

People don’t care what you know until they know that you care.

Recognize effort. Reward results.

Celebrating small successes will lead to much larger successes.

A person won’t reach their full potential unless they have challenging, but realistic written goals, action steps, target dates, and are held accountable for their action steps.

People are far greater than any job they ever get to do. A good leader will have the skills and desire to bring out the very best in their team-members.

Employees should never be accepted for who they are, but for what they are capable of becoming. A leader’s responsibility is to help them become that.

Always look first for what’s being done right and acknowledge it. 

EDUCATION

New York University, New York City

       Master of Retailing

Franklin & Marshall College, Lancaster, Pa.

       Bachelor of Arts in Business

VOLUNTEERING

Job Search and building self-esteem workshops at the following:

Marie Hatton Women’s Homeless Shelter

Veterans

Ohio Means Jobs

Kentucky Career Center

Covington Career Center

Independent Living Facilities

Career Fairs throughout the Greater Cincinnati Area

St. Rita School for the Deaf

HOBBIES AND INTERESTS

• Hiking
• Playing Basketball
• Disc Golf
• Reading Historical Fiction